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Service

Dear guest, for your information:

  • When making your reservation, please provide a mobile phone number to contact you if necessary on the day of your arrival.
  • Parking is available on request directly at the hotel. If the available parking spaces have already been assigned, it is possible to use the car park at Bechtheimer Str. 1, in the immediate vicinity of the Cathedral and about 200 m from our hotel. The parking fee is 12.50 €/24 hours. We can offer valet parking on request so you can alight in front of the hotel with your luggage and check in with us. We will park your car for you.
  • Please note that the city of Erfurt charges a “culture tax” of 5 % of the base overnight stay fee. This culture tax is not included in the room rate. It does not apply to work-related overnight stays.

Check-In: After 14.00 or as agreed with the customer
Check-Out: By 11.00 a. m.

Cancellation conditions:

  • 14 days or less before arrival: 50 % of the price
  • 7 days or less before arrival: 70 % of the price
  • Cancellation on day of arrival, or non-arrival: 90 % of the overnight stay price